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Copyright © 2020 Yorkshire Telecommunications Limited.
All rights reserved.

Is your business eligible for a £2500 grant towards full-fibre upgrade?

info@ytl.uk.com
01924 249 499

Private Cloud Unified Communications

Video Conferencing

Features​

  • Unlimited users no matter which package you choose

  • Never miss a call

  • Android and iOS Apps

  • Status, Chat2Call, ChatCRM Integration

  • Self Installation and Management

  • Your Cloud: Google, Amazon or OVH

  • WebRTC WebConferencing

  • Website LiveChat and Talk

  • On-Premise: VM Server or Appliance

  • Plugin and download free video conferencing

  • Easy-to-use polling tool for feedback

  • Upload PDF's and share documents

  • Remote control and screen sharing

Reporting & Recording

Features​

  • Integrated Wallboard for real-time monitoring

  • Detailed reports of the longest wait-time and abandoned calls

  • SLA and Call-back statistics

  • Call-back option for customers not willing to wait

  • Slash your phone bill and communication costs

  • Never miss a call

  • Android and iOS Applications

  • Status, Click2Call, ChatCRM Integration

  • Self-installation and management

  • Your Cloud: Google, Amazon and OVH

  • WebRTC and WebConferencing

  • Website LiveChat & Talk

  • On-Premise: VM Server or Appliance

Advanced Contact Centre Reporting

CRM Integration

Features​

  • Connect your CRM

  • Simple and straightforward to use

  • CRM and PBX can be integrated by the administrator

  • Status, Click2Call and Chat CRM Integration

  • Self-installation and management

  • Your Cloud: Google, Amazon and OVH WebTRC

  • WebConferencing

  • Website LiveChat & Talk On-Premise

  • VM Server or Appliance

Benefits of UC Cloud Systems

  • Chat with visitors in real-time

  • Send text messages, links and more at no additional cost

  • Available on Web, Mac, Windows, iOS and Android Apps

  • Automate tedious and time-consuming workflow processes for staff

  • Phone number detection - Detect international or local calls

  • Highlighted contacts - numbers identified and underlined

  • LinkedIn
  • Facebook
  • Twitter
  • YouTube