VoIP & Cloud Hosted Systems
What is VoIP?
VoIP (Voice Over Internet Protocol) is an internet phone service that allows you to receive and make calls on your computer or mobile device. It is a highly cost-effective call management solution for businesses of all sizes. Using a business VoIP service, you can efficiently manage business calls, build a stronger relationship with customers, and improve sales.
YTL's Cloud/VoIP Systems are complete business communications and collaboration solutions that empower users to work more efficiently and productively. We back this up with a deep range of integrations into vital business applications such as CRM Applications as well as Contact Centre out of the box.
If your business is on-the-go, VoIP services can be a tremendous benefit to you because they will follow you wherever you go.
VoIP Business Benefits
Ease of Installation, Configuration, Maintenance
Mobility of your Service
Better Use of Bandwidth
More Effective Communication
Easy Integration with Other Business Systems
VoIP for Remote Working
Making the move to VoIP ensures non-stop operations with cheaper communication channels which will give your business a strategic advantage.
Thanks to VoIP, remote workers can do their work almost as if they were in the office itself. It is also simple to set up a VoIP phone at home and work as if you were in the office using the existing business telephone number. The user can dial extensions, transfer, and receive calls easily. Essentially, you have the same functionality you would have in the office in the comfort of your own home.
In addition to voice calls VoIP has also made conference calls simple and easy. VoIP conference calls are just as clear whether you are using a 3-way conference call or a conference bridge with dozens of participants, the only requirements being sufficient bandwidth and high-speed internet.
No matter where your workers are based, they will require reliable channels to keep in touch.
Traditional 'On Premise' and Cloud-Based 'Off Premise' Options
An On-Premise Phone System involves hardware and software that is located in a customer’s building. These on-premise components of a telephone system are commonly referred to as common equipment units, phone system cabinets, servers, and central processing units.
A Cloud or Hosted Phone System solution involves hardware and software that is not located in a customer’s building. Hardware and software is provided by a service provider “off-premise”.
Several phrases are used for off-premise phone systems such as: