Yorkshire Telecoms were honoured to win Braxtel's ContactQ Reseller of the Year award at Pragma Technologies Annual Conference. This key event of the year took place at the prestigious hotel and golf resort The Belfry on 9th March 2017. The award was in recognition for YTL providing innovative and effective ContactQ contact centres to their customers, in conjunction with Ericsson-LG’s voice platforms. YTL customers include amongst others Sheffield United FC, 707, and Keycare.
As specialists in on premises and cloud delivered communications and contact centres, YTL have demonstrated exceptional success in providing contact centre solutions. Their products and expertise offer customers flexibility and mobility by empowering office staff, home workers and remote staff to have full access to call features and functionality regardless of location.
The Pragma Conference was hosted by ITN and Channel 4 Newsreader and Technology commentator Bridgad Kzanwu, with the conference recognising and celebrating excellence in product, service and solution delivery across their Reseller Channel.
Annette Reynolds, Sales Director of Braxtel “We were delighted to award Yorkshire Telecoms with the Braxtel ContactQ Reseller of the Year award at Pragma’s Annual Conference. The award recognises Yorkshire Telecoms innovative approach, creating flexible solutions with ContactQ’s Contact Centre to provide measurable business benefits to their customers.