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YTL awarded 3CX Gold Partner status

YTL is proud to announce that it has recently achieved the 3CX Gold Partner status, showing the company’s commitment to partnering with industry leaders.

In order to achieve this status, our engineers had to undertake a series of exams to demonstrate that they hold a deep understanding and knowledge of the 3CX platform, and are able to confidentially setup and troubleshoot the system. PBX Hosting installs and configures a large number of 3CX phone systems each month for a variety of different customers. All setups have their own individual requirements and configurations.

Survival guide to video conferencing and virtual meetings

In order to stay connected and collaborate with teams millions of businesses and employees globally are utilising remote working technologies such as video conference and virtual meeting platforms. Microsoft Teams virtual meetings grew by over 1,000 percent in the month of March 2020 and Zoom reached 200 million daily participants (paid and free) up from just 10 million in December 2019. We’re in the era of at-home, web-based, video-inbuilt, headphone-compatible conferencing. For some video conference etiquette comes naturally however, others may need a helping hand to utilise these tools successfully. 

Hosted PBX Vs On Premise PBX

Which system is best suited for your business

When it comes to choosing between hosted PBX and on-premise PBX it is best to gain an understanding of both systems to make an informed decision in purchasing the right product which will best suit your business needs. There are advantages to both systems however, the move to an IP-PBX business phone system is beneficial regardless of which system is ultimately chosen. Ultimately suitability and satisfaction is the most important aspect of choosing a system, regardless of whether it is hosted PBX or on-premise PBX.

Small business owners soon realise that software, updated appliances and technologies can help save costs, increase efficiency and aid in reaching additional customers.

Here are 5 technologies that can help small businesses become more profitable and productive.

COST SAVINGS TECHNOLOGY SOLUTIONS FOR SMALL BUSINESS

BENEFITS IN UPGRADING YOUR BUSINESS TELECOMS SYSTEM

With technology’s continued evolution, it’s challenging to ensure the tools your business relies on are up to date, like your business telephone system. After all, people get used to things. Upgrading a vital part of their day-to-day workflow means a time investment because you need to train them on how to use it.

That means not only taking time out of their day for training on a new system. But, also preparing for speed bumps along the way as your team learns how to adjust. There’s also the simple fact that new equipment costs money. It can be a substantial investment, but one that’s well worth it down the road.

CITY FIBRE INVITES YTL TO BECOME A CITY CHAMPION

CityFibre Northern Regional Sales Consult, Neil Aspin met with Adam Berry, YTL Head of Operations to discuss 2020 planning and invited YTL to be a City Champion. This is a great honour and recognition of the great work YTL are doing to promote better connectivity in the area.”

2020 SMARTPHONE TRENDS 

2019 brought us mechanised selfie cameras, in-display fingerprint scanners, variations of the notch and multiple cameras. The headphone jack lost its place from mainstream smartphones like the Samsung Galaxy devices and foldable phones made an appearance.

Read more about the smartphone technology on offer in 2020.

THE FUTURE OF THE INTERNET OF THINGS (IOT)

The Internet of Things (IoT) is a system of interrelated computing devices, mechanical and digital machines, objects, animals or people that are provided with unique identifiers (UIDs) and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction. Your phone, tablet, and laptop computer are all connected to the internet. But this isn’t restricted to just those types of devices. Since it’s anything with an on/off switch, it opens up to your car, your alarm clock and even your refrigerator are connectable to the internet and can talk potentially connect with each other. 

HOW UNIFIED COMMUNICATIONS CAN IMPROVE THE EFFICIENCY OF A CONTACT CENTRE

Unified communications (UC) is currently one of the most hyped subjects in the contact centre space, and if you believe some of the articles written about it you would think it is about to revolutionise the whole way centres work.  

Many companies deploy VoIP simply to save on communication costs.  Most don’t look beyond these cost savings so are missing out on the additional benefits that a full functional VoIP-based centre could deliver. UC is predicated on having VoIP deployed and then builds from there by taking advantage of what is called presence and collaboration.

THE BUSINESS BENEFITS OF FIBRE CONNECTIVITY

Fiber-optic connectivity can lend a great advantage to companies of all sizes, particularly organizations that use the cloud for apps or data storage. Fiber-coupled with voice-over-IP (VoIP) telephony is a powerful combination for business communications. In this blog, you'll learn 11 major ways your company can benefit from fiber connectivity.

As a business telecommunications company in West Yorkshire for over 25 years, we understand what business owners need from their internet providers. They need to make sure their employees stay productive with high speeds and maximum uptime. And if there is an issue, they need a provider that will respond and fix the problem quickly.

Here are the 11 business benefits of fibre connectivity:

Top 10 INTERNET OF THINGS (IoT) TRENDS THAT 
WILL BE PREVALENT IN 2020

As the Internet of Things (IoT)  permeates homes, cities and office buildings as well as industries like retail and health care, It’s clear that connected devices are changing how people interact with virtually everything around them.  The total installed base of InternetofThings (IoT) connected devices is projected to amount to £58 billion worldwide by 2025, a fivefold increase in ten years.

Technologies such as 5G – the next generation of cellular connectivity – and edge computing – an architecture bringing compute closer to the users and devices that need it – have enhanced the capabilities of IoT devices. They have made it possible for wearables devices to convey health data in milliseconds, a fingerprint scan to admit you to a building or a voice command to schedule a meeting. 

Here are the Top 10 Internet of Things (IoT) trends that will rule in 2020.

BENEFITS OF VOIP TO BUSINESS

Voice over Internet Protocol (VoIP) market is projected to surpass

£42 billion by 2025. The market growth is attributed to the growing demand for cost-effective communication solutions to support enterprise mobility and favorable government initiatives for the development of the wireless telecommunications infrastructure.

As corporations are rapidly expanding their businesses across domestic as well as international regions, they need cost-effective solutions that can improve their communication & collaboration with their remote employees. 

 

In this blog, we’ll take a look at some of the key advantages of VoIP technology for business.

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Yorkshire Telecommunications Limited. All rights reserved.